Updated: Mar 10
This weeks blog post is Tips for educating staff on the latest technology I have been wandering the internet this week to find something interesting to blog about. I found an article discussing how technology has changed over the last 10 years and how organisations have changed because of this. Digging in further I found my topic. How to educate staff on the latest technology. Not saying that the old systems aren't good but with the continuous developments in the digital space, new programmes can actually be easier to use and understand if you take the time to learn them.
Here are 10 ways you can educate your staff on the technologies today:
1. Most importantly. Learn what you are teaching first, It can be helpful to learn as you go along in a group setting but it is good to have the basics down first so you portray confidence in a potentially difficult learning task. It will encourage your staff to give there best.
2. Take your time when learning this new tool, it will take time before you learn all the buttons and tools so make sure you are patient with it and learn in a calm, no-pressure environment.
3. Provide staff with time to explore the new tool by themselves, to release the pressure. Give them 10 minutes or so before stepping in, to let them start learning at there own pace this will also make them more confident when you get into further training.
4. Keep the explanations simple. Don't use big words or abbreviations which will make it more difficult to understand.
5. Ask someone who knows there stuff, If you aren't understanding much yourself you won't be able to teach it to others very well if you know someone that is more tech-savvy than you are, ask for them to help and get the ball rolling for you and your team.
6. Use a hands-on training approach is better to get them on the new tool and learning where things are rather than explaining it.
7. Go at your staff's pace, what's the rush go at suitable rate in which you know everyone is up to speed and understanding. Allow time for questions or time where staff can help out each other.
8. Smaller training groups are better. If you have a lot of people to train you to have to good options. Do all of them at one time, but separate them into different groups this means that staff can feel supported by others and not feel intimidated to ask questions in front of a larger group. Or create smaller groups, this method has its benefits, if you get some of the most digitally savvy in the first group they can help you to train the next which will ease the pressure on your self.
9. Get feedback from staff after the training, get feedback on what they learnt and still need to know more about this way you will know if you need more time and on what.
10. Make it fun, don't make it a lecture but more of an educational team bonding exercise, it will bring your team closer together that way.
Inspiration Source: https://www.networksunlimited.com/training-employees/ Next week I will be explaining how to bring your brainstorming and planning into the new digital age.